Why can’t I log in to my account?

Possible Reasons and Solutions:

No Access Granted

    • The user account may not have system access.

    • Solution: Contact your administrator to confirm your access rights.

Inactive Account

    • The account may have been inactive for more than 3 months and was automatically disabled.

    • Solution: Request reactivation from your system administrator.

Incorrect Username or Password

    • The login details entered may be incorrect.

    • Solution: Double-check your username and password, or use the “Forgot Password” option to reset it.

If the issue persists, please contact QTX Support for further assistance.