Why can’t I view my assigned Mystery Shop?

Possible Reason:
The End Date of the Mystery Shop Assessment Period may have already expired.

How to Check:

  1. Go to QTX Qualify.

  2. Under Mystery Shop, filter the desired Assessment Period.

  3. Click the three dots (⋮) next to the Assessment Period name.

  4. Select “Edit.”

  5. Check if the End Date has expired.

If the End Date has already passed, the Mystery Shop will no longer be visible.