Possible Reasons and Solutions:
Role Permissions
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The user’s role may not have permission to view past assessment results.
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Solution: Check and update the user’s role permissions to ensure access is granted.
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Access to Reporting Tab
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The user may not have access to the Reporting tab.
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Solution: Grant the user access to the Reporting tab in the system settings.
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Assessment Visibility Settings
Some assessments may be configured to hide results after the assessment period ends.
Solution: Check the visibility settings under the assessment configuration and adjust if needed.
Expired or Archived Assessments
The assessment results might be archived, or the assessment period may have expired.
Solution: Confirm if the assessment is still active or request admin access to archived data.
User Not Assigned to Assessment
The user may not have been part of that specific assessment or location.
Solution: Verify if the user was included in the assigned assessment group.