Why can’t I upload a file larger than 10MB?

Answer:
To ensure smooth system performance and a good user experience on both web and mobile platforms, the file upload limit is set to 10MB.

This limit helps to:

  • Maintain fast upload times

  • Reduce the risk of failed uploads due to network interruptions

  • Ensure compatibility across different devices and browsers

  • Manage server resources efficiently for all users

If you need to share a file larger than 10MB, you can:

  • Use a file compression tool to reduce the file size, or

  • Upload it to a secure cloud storage service (e.g., Google Drive, Dropbox) and share the link instead.

For further assistance or alternative upload methods, please contact our support team.