On the Demographics page within Response Analyses, you can view detailed insights into guest feedback based on their Place of Residence. This section displays the number of responses, the corresponding satisfaction rates, and the global score for each location.
1. After logging in, you will arrive at the Dashboard landing page. On the left-hand side, click “REPORTS” and then select the “RESPONSE ANALYSES” button. Next, click on “DEMOGRAPHICS.”
Make sure to apply all the relevant details in the Filters to view accurate demographic data. Once the filters are set, scroll down to access and review all the data you need.
2. If you want to export data from the system, simply click on the “ACTIONS” button and select “Export XLSX.
3. Below the Guest Demographics section, you will find a table displaying the following details: Place of Residence, Surveys Sent, Responses Received, Response Rate, Satisfaction Rate, and Global Score.
If you need further assistance, please send an email to helpdesk@qtx.com