In the Distribution and Key Metrics section, you can view important insights that summarize guest feedback and performance results. This feature allows you to see the overall satisfaction scores and the percentage ratings for each property.
1. After logging in, you will arrive at the Dashboard landing page. From here, click on the “REPORTS and RESPONSE ANALYSES” button. Next, select “DISTRIBUTION” to open the section where you can view response data and key metrics.
2. Scroll down to view all the available data under “Distribution Scores” and the “Distribution Graph.” If needed, you can also export the data by clicking on the Action button.
3. Scroll down further to find the “Key Metrics Score” section. This area displays the overall performance results based on specific metrics, such as satisfaction, service quality, or other defined indicators. The scores provide a quick overview of how each property is performing, making it easier to compare results and identify areas that may need attention.
If you need further assistance, please send an email to helpdesk@qtx.com