Viewing the Top 10 Missed or Achieved Standards provides valuable insights for management, highlighting which departments consistently meet expectations and which require improvement. This allows for targeted performance optimization, ultimately contributing to better operational outcomes. Understanding when to strictly enforce standards and when flexibility is appropriate is essential to maintaining both efficiency and guest satisfaction.
1. On the Dashboard landing page, click the “QUALIFY” button to proceed.
2. Fill out the required details in the Filters section, such as Location, Department, Section, and Assessment, to generate a focused and accurate report based on your selection criteria.
3. On the same page, scroll down to view the Top 10 Missed Standards and Top 10 Achieved Standards. Hover your cursor over any line on the graph to see detailed information, including the specific standard and its corresponding score.
If you need further assistance, please send an email to helpdesk@q-tx.com